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Research Report

The challenges, impact and solutions to troubleshooting software failures

Software is now an integral part of the business landscape; but as systems become more complex, troubleshooting production failures is becoming increasingly challenging. 


A new study commissioned by Undo and carried out by analyst firm Freeform Dynamics, in partnership with The Register offers some insights into how software failures are really impacting  customer relationships and business.


70% of respondents acknowledge that software reliability/availability is important. Yet few know how to handle these situations effectively.


This report covers:

  • The disruptive potential of different types of software failures
  • Challenges associated with intermittent failures 
  • Troubleshooting software issues in a production environment
  • Advanced diagnostic solutions to speed up time-to-resolution

Fill in the form to get access to the report and get new insight into how to make complex software more reliable >>>

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About Undo

Undo’s technology allows the world’s biggest companies to improve the quality and reliability of their software. We use data-driven diagnosis and debugging to help the largest software companies resolve their most challenging software defects and improve customer experience.