---
title: Software reliability report - optimizing supplier and customer relationship
description: "Software reliability study: optimizing the software supplier and customer relationship"
---

[![Undo logo](https://info.undo.io/hs-fs/hubfs/UNDO%20LOGOS%20RGB-05-2.png?width=110&height=41&name=UNDO%20LOGOS%20RGB-05-2.png "Undo logo")](https://undo.io)

Research Report

# The challenges, impact and solutions to troubleshooting software failures

Software is now an integral part of the business landscape; but as systems become more complex, troubleshooting production failures is becoming increasingly challenging. 

![Undo_book-mockup](https://info.undo.io/hs-fs/hubfs/Undo_book-mockup.png?width=180&name=Undo_book-mockup.png)

A new study commissioned by Undo and carried out by analyst firm Freeform Dynamics, in partnership with [The Register](https://www.theregister.co.uk/) offers some insights into how software failures are really impacting  customer relationships and business.

 

70% of respondents acknowledge that software reliability/availability is important. Yet few know how to handle these situations effectively.

 

  
**This report covers:**

- The disruptive potential of different types of software failures
- Challenges associated with intermittent failures 
- Troubleshooting software issues in a production environment
- Advanced diagnostic solutions to speed up time-to-resolution

**Fill in the form to get access to the report and get new insight into how to make complex software more reliable >>>**

## Download the report now!

[![](https://info.undo.io/hubfs/UNDO%20LOGOS%20RGB-04-3.png)](https://undo.io/)

### [About Undo](https://undo.io/)

Undo’s technology allows the world’s biggest companies to improve the quality and reliability of their software. We use data-driven diagnosis and debugging to help the largest software companies resolve their most challenging software defects and improve customer experience.

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