Software reliability: optimizing the software supplier and customer relationship

Software is now an integral part of the business landscape but what are the consequences of it not running reliably?

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A new study commissioned by Undo and run by analyst firm Freeform Dynamics, in partnership with The Register, offers some answers.

The results shed light on the importance of software reliability and identify strategies and tactics for minimizing software-related downtime. 

This report covers:

  • The disruptive potential of software failures
  • Supplier switching / customer churn
  • Troubleshooting software issues in a production environment
  • Challenges associated with intermittent failures 
  • Advanced diagnostic solutions 

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